Accessibility & Inclusivity

At Oh My Dog, we believe that everyone – people and pups alike – should feel welcome, comfortable, and included in our shop and community.

🌈 Inclusivity

We are proud to be an inclusive and safe space for everyone. That means:

  • We welcome people of all identities, backgrounds and abilities – our customers and community reflect the beautiful diversity around us.

  • LGBTQIA+ inclusive – We are proudly supportive of our LGBTQ+ community and are part of the Beverley Pride committee.

  • Zero tolerance for discrimination – We will never accept any form of hate, harassment or exclusion in our space.

  • Family friendly – We are a space for all generations and encourage respectful, joyful connections between people and pets.

We don’t just sell products — we’re building a community that celebrates love, kindness, and tail-wagging joy which is why we host events like our 'Dog Walk of Pride!' 💖🐶

If you have suggestions, questions, or feedback on how we can be even more inclusive, please get in touch. We’d love to hear from you!

 

♿ Accessibility

We understand that every visitor’s needs are different, and we’ll always do our best to make your visit enjoyable.

  • Entryway – There is a small step at the entrance to our shop. While we do not currently have a ramp, there is a sturdy handrail to support those who need it.

  • Upstairs access – Our upstairs area is accessible by stairs only. However, if you’re unable to access this area, a member of our friendly team will be more than happy to fetch any items for you — just let us know!

  • Assistance dogs welcome – As well as your beloved pets, registered assistance dogs are always welcome and supported in-store.

  • Seating available – If you need a moment to rest during your visit, seating is available on request.

  • Quiet moments – If you or your dog are sensory sensitive, let us know – we can accommodate quieter times for a calmer visit.

If you have any specific accessibility requirements or questions before your visit, please feel free to contact us — we’re here to help.